Shipping Policy

General Information

At TinyDreams™, we aim to deliver your order as quickly and safely as possible.

All orders are processed within 1–3 business days after payment confirmation.

Once shipped, estimated delivery times are:

Please note that shipping times may vary due to customs, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

If you do not receive tracking information within 5 business days, please contact us at:

Damaged or Lost Packages

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us immediately.

We will investigate with the carrier and provide a replacement or refund where appropriate.

Incorrect Address

Customers are responsible for providing accurate shipping details.

If a package cannot be delivered due to an incorrect or incomplete address, TinyDreams™ is not responsible.

Please double-check your shipping information before completing your purchase.

Returns

We offer a 30-day return policy from the date of delivery.

To be eligible for a return:

To start a return, contact us at:

Returns sent without prior authorization will not be accepted.

Refunds (if applicable)

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may take additional time to process the refund.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

If you need an exchange, please contact us at:

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Shipping fees are non-refundable. If a refund is issued, return shipping costs may be deducted.

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